B. F. Fields Mvg & Stg NAMED NORTH AMERICAN VAN LINES PURSUIT OF EXCELLENCE WINNER
Agency Recognized by Quality Program for Excellence in Service, Operations
B. F. Fields of Erie, PA (2014) -- North American Van Lines, in conjunction with the NAMA (North American Movers Association) Quality Committee, proudly announces that B.F. Fields of Erie, PA has been named a 2014 Gold Medal Pursuit of Excellence award winner.
The Pursuit of Excellence program was designed to challenge the agents of northAmerican Van Lines to improve performance related to eight moving industry metrics: summer capacity growth, hauling growth, book/haul ratio, safety/CSA (compliance, safety, accountability), customer service ratings, claims frequency, claim severity, and sales growth. An agent achieves a gold, silver or bronze award based on the number of objectives met during the year. Awards are handed out in October at the 2015 northAmerican Van Lines agent convention in La Jolla, California.
“North American is a proud and historic brand in the moving and services industry,” says Andy Kroll, Vice President and General Manager of North American Van Lines. “As a Pursuit of Excellence winner, B.F Fields Mvg & Stg of Erie, PA personifies our van line’s strong commitment to provide a consistently exceptional level of service. Our organization is exceedingly proud to have B. F. Fields of Erie, PA as part of the North American Van Lines family.”
“ Michael Squeglia, President of B. F. Fields, “With 110 years serving the Erie area, B. F. Fields is honored to be recognized as a Pursuit of Excellence winner, and looks forward to continuing to provide an outstanding moving experience for all of our customers.”)
B. F. Fields has been providing quality local and interstate moving services to the Erie AREA for the past 110 YEARS. Headquartered in Erie, the agency also serves Meadville, Pa, Jamestown, NY, and Warren, PA in providing household goods moving, corporate relocation services, and office and industrial moving services to individuals and companies throughout the greater Erie and tri-state area. More information on B.F. Fields can be found on the Internet at www.bffields.com.
North American Van Lines, Inc., established in 1933, is a wholly-owned subsidiary of SIRVA Inc., a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. The moving company, with headquarters in Fort Wayne, Indiana, and more than 500 agents worldwide, handles corporate, government, military and private relocations, and operates in the U.S., Canada and more than 100 countries worldwide. Information on North American Van Lines, Inc. (U.S. DOT No. 070851) can be found on the Internet at www.northamerican.com.